Email Self-Instructional Module

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Screen shot of Yahoo learning module This product, created for MIT500-Instructional Design: Theory and Research, is a Web-based, self-instructional module designed to allow novice Internet users to easily obtain and use an Internet email account.  I applied Richard Mayer's SOI model of designing instruction for constructivist learning to combine on-screen directions with an actual performance environment (Mayer, 1999). I used the Dick & Carey Instructional Systems Design model to guide the project from front end analysis to summative evaluation (Dick & Carey, 1996). 

Development of this project required conducting analyses of the learners, context and tasks, designing a micro level learning module, developing the product, conducting formative evaluation, delivering the product and conducting summative evaluation. The graphics in the introduction and user instructions were found on Web clip art sites. The actual learning module depended on the actual interface of the Yahoo! email Web site. I created a Web page employing two frames, one for instructions and one to hold the Yahoo! Web page. With this method, I could keep the instructions on the screen to guide the learner through the steps of obtaining a Yahoo! email account. This kept the instructions in close proximity to the performance, as the instructions progressed in sequence with the sign-up process. 

This module was developed to be available to teachers in my school via the school Web page.  I chose this project to approach a real problem in the school where I teach, where the administration was promoting the use of email to replace paper memos and disruptive intercom announcements. At the same time, many staff members were apprehensive about using the Web and still not comfortable with computers. The module was designed to ease this apprehension by guiding the learner through the process of obtaining an Internet email account using the actual Yahoo! Web page where new email accounts are registered. Thus, when the module was finished, the user would have a personal email account, with no need to transfer the learning to a different setting. Until recent changes in the school Web server the module was available to teacher by a link on the school site, which I design and maintain.

Looking back on this module, I realize that, although I count it a success, basing a learning module on a Web site hosted on a server over which I have no control can produce a short-lived learning object. When I revisited this project about a year after its completion, I found that Yahoo! had coded its home page to not allow it to be placed in frames, which was the basis of the arrangement of my module. The result was that the user could not see the instructions. I remedied this problem when I realized that Yahoo!'s own mail pages used frames, which meant that I could use them too. I rewrote the module to open a frames page a little deeper inside the site, which allowed the module to work as well as before.

I chose to include this artifact in my portfolio to demonstrate my ability to creatively approach a learning problem, to properly sequence instruction to mediate the learning process, to develop Web-based instruction, and to design and develop a self-instructional module following an accepted ISD model.

 
Domain of Instructional Design
Competency Artifacts Rationale
Analyze performance problems and determine appropriateness of instructional solutions to the problem.
Product report
     Needs assessment
Demonstrates ability to conduct a needs assessment including learner and context analysis.
Plan and conduct needs assessment
Product report

This artifact demonstrates ability to conduct a needs assessment.

 Assess learner/Trainee characteristics Learner analysis [.doc] This artifact is an analysis of learner characteristics.


 Analyze characteristics of setting (learning environment)
Context analysis This artifact is an analysis of the learning context.
 Conduct analysis of jobs/tasks and content. Task analysis The artifact demonstrates knowledge of conducting a task analysis.
 Sequence learner outcome Goals and objectives

 

The product shows proficiency in developing instructional objectives.
 Specify instructional strategies and sequence the instructional strategies

Product report
     Selection of Instructional Design model

The artifact demonstrates ability to select an appropriate design model.
 
 Determine instructional resources (media/computer technology) appropriate to instructional activities. Product report
    Selection of media
The artifact demonstrates selection of media.
 Select appropriate applied information technologies to achieve instructional objectives. Product report The selected technologies match the objectives.

 
Domain of Instructional Development
Competency Artifacts Rationale
Design and produce computer-based instruction, including drill-and-practice and tutorial programs.

Email Project 

This artifact demonstrates the design and development of a self-paced Web-based tutorial.

Design and produce interactive multimedia systems. Email Project  The module requires learner to interact with the Yahoo! Web-site while following on-screen instructions provided by the designer.
Demonstrate knowledge and ability to design and produce self-instructional modules, training manuals, instructor's guides, and job aids. Email Project  This is an example of a self-instructional module.
Design and produce mediated instruction. Glossary  

Instructions window

This learning module uses a pop-up glossary box activated by the learner as needed. It also provides an instructions box which can be advanced at the learner's pace.
Domain of Utilization
Competency Artifacts Rationale
Apply principles of selection and use of materials and techniques relevant to a multicultural society (e.g., non-print, print, mass media, hardware, software, and other audiovisual strategies). Email Project Demonstrates choice of Web-based instruction and execution of Web design using HTML.
 
Domain of Evaluation
Competency Artifact Rationale
Plan and conduct evaluation of instruction/training. One-on-one and small group evaluation  (p.5) [.doc]

Post Test and Attitude Questionnaire [.pdf]

Demonstrates knowledge of steps in conducting formative evaluation.

Demonstrates evaluation at the Reaction and Performance levels of Kirkpatrick's evaluation model.



Plan and conduct product evaluation. Analysis of items by objective [.xls]
Item by item analysis of evaluation data.

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