Marolyn Anith Schauss
Electronic Portfolio

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Introduction

Field of IT

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Other Artifacts
MIT 500
~ MIT 502
MIT 510
~ MIT 511
MIT 522
~ MIT 530
MIT 531
~ MIT 542

Artifacts ~ MIT 520:
A Self-Instructional Module

 

Improving Negotiating Skills

Product

Improving Negotiation Skills for Financial Loan Officers (main document)

Integration Management (page 36)

Macro-Level Plan (page 4)

Scope Management (page 6)

Time Management (WBS) (page 19)

Quality Management (page 45)

Human Resource Management (page 34)

Communications Management (page 23)

Risk Management (Slack) (page 13)

Procurement Management (page 18)

 

Context & Conditions

        Improving Negotiation Skills for Financial Loan Officers was designed and developed as a requirement for MIT 520 Managing Instructional Development. The project was completed under the guidance of Dr. Arnold Murdock during the fall semester of 2006. The project was developed for the XYZ Credit Union Wilmington, NC to enhance negotiation skills for Financial Loan Officers. The project provided opportunities for Loan Officers to have access to a reference handbook and a job aid during loan negotiations. MIT 520 is an independently designed project and uses three models: Dick, Carey & Carey, England & Finney and Michael Greer.

 Scope

            The MIT 520 project examined the principles of planning, scheduling, allocating resources, budgeting, proposal preparation, cost control, and personnel management. Each student was to design a project plan and decide how to implement the plan by controlling and monitoring each project activity. The course involved the study of a rigorous needs analysis articulating details of time management, quality management, human resource management, communications management, risk management and procurement management. MIT 520 was an independent study, and the time-frame for the project was completion within one semester.

Role

§         Instructional Designer (ID)

§         Project Manager (PM)

         I assumed the roles of Project Manager (PM) as well as an Instructional Designer (ID). As an ID I began by designing a scope management needs assessment plan to analyze the gap and determine the need. Several phases of the project were designed and reported to management for formative evaluation and revision. I designed a questionnaire for response and clarification of the need.

            The first phase provided me with 8 problems in need of instruction. The second phase involved time management, allowing for unexpected events. I met with the subject matter experts, and other stakeholders to present information gathered from phase one and phase two. The third phase involved budgeting and projecting the cost and determining risks. After several formative evaluations, I presented the fourth phase to include the deliverables. Each phase described the performance as either supporting the adoption or disputing the adoption of the project. I developed a Gantt chart from the beginning of the assignment and kept an accurate flow of who was involved, what steps were forth coming, what expenditures might be expected. At the end of the project, I reported time and cost allocations for each phase, per individual.

Reflection

            Through the study of MIT 520 I recognized the critical necessity of articulating the front-end information and assessing the need for accuracy before establishing any criterion. Using Pinto’s Scope management (1998) for creating a systematic set of project plans, kept me in-line for the development structure. I will reflect upon, and use articulation evidence in future projects, recognizing the importance of uncovering and projecting the most miniature of details regarding risks within time, budget and need.  

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Domain of Instructional Design

 

MIT Competencies

MIT Artifacts

Artifact Rationale

Determine instructional resources (media/computer technology) appropriate to instructional activities.

 

Scope Management
(page 6)

 

Instructional resources were based on specific criteria determined from client request for learner outcome expectation.

 

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Domain of Instructional Development

 

MIT Competencies

MIT Artifacts

Artifact Rationale

Demonstrate knowledge of the principles of perception and visual learning applicable to the design and production of  instructional materials

Scope Management
(page 6)

 

The MIT 520 project demonstrated the proficiency of visual aid learning. The development of a handbook and questionnaire job aid identified proper strategies for presenting instructional materials.

 

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Domain of Management

 

MIT Competencies

MIT Artifacts

Artifact Rationale

Plan create, monitor, and facilitate instructional design projects.

 

Time Management (WBS)
(page 19)

 

MIT 511 implemented front-end analysis followed by designing, developing, utilizing, and managing the complete project.

 

Organize the instructional project or service unit to operate effectively and efficiently.

 

Risk Management (Slack)
(page 13)

 

Included negotiation skills with executive level management as well as developing a plan for managing an ID project.

 

Design instructional management systems.

Time Management (WBS)
(page 19)

 

Included designing instructional managerial materials to ascertain the quality, efficiency, and reliability of the product being developed.

 

 

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